Business Operations Outsourcing
We take responsibility for day-to-day operational functions so our clients can focus on growth. We already do this for Horizon Minicab Service, Ruby Cars Ltd and Flame Cars Ltd.
Ground transportation, run properly
Horizon Minicab Service, Ruby Cars Ltd and Flame Cars Ltd are run on the same processes we offer to new clients, from everyday minicab work to airport transfers.
- Private hire and minicab operations
- Airport transportation services
- One team accountable for the day-to-day
- 24/7 support, every day of the year

What we manage for you
Choose individual functions, or hand over the full operation.
Minicab operations management
Overall management of a minicab or private hire business, from daily running to performance.
Dispatch and booking operations
Taking bookings, allocating jobs and keeping journeys moving smoothly.
Driver management
Onboarding, communication, scheduling and day-to-day support for drivers.
Customer support
Handling customer calls, messages and complaints around the clock, 24/7, so every passenger gets a clear answer.
Supplier and platform management
Managing relationships and accounts with suppliers, platforms and partners.
Operational administration
Records, compliance paperwork, reporting and the back-office work that keeps a business in order.
Business process outsourcing
Taking on repeatable business processes outside transport, run to a standard you agree with us.
Private hire and airport transfers




Want to hand over the day-to-day?
Tell us which functions take up the most of your time.
Tell us about your business →
STARLIGHT TECHNOLOGIES